Assistant / Concierge Supervisor
Marriott International, Inc.
Hong Kong, Hong Kong, Hong Kong

Posting Date Jan 05, 2022

Job Number 22001487

Job Category Rooms & Guest Services Operations

Location Courtyard Hong Kong Sha Tin, 1 On Ping Street, Hong Kong, Hong Kong, Hong Kong

Brand Courtyard by Marriott

Relocation? N

Position Type Non-Management

Located Remotely? N

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced.

Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Strategically located, the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices whether for work or leisure.

The award winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On Shan Line), with daily complimentary shuttle bus service available.

Job Responsibilities :

  • Provide overall supervision to Concierge, supervise the concierge team and in-charge of operations during the absence of the Chief Concierge
  • Handle guests’ luggage transportation and storage with care and efficiency
  • Welcome and greet guests and handle their enquiries
  • Provide delivery service to guests and internal departments
  • Requirements :

  • Minimum 2 years related hotel experience and preferable in Concierge
  • Vocational training in hotel front office operations is preferable but not essential
  • Presentable with cheerful & friendly personality
  • Guest service oriented and good communication skills
  • Proficient in English, Cantonese and Mandarin
  • Candidates with more experience would be considered as Concierge Supervisor
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