Manager / Assistant Manager, Data Management & Governance

Data Management & Stewardship

  • Support the Senior Manager to build annual Data roadmap and work with different parts of the business to drive execution on the roadmap
  • Setup data management procedures and controls, oversee execution and adherence to procedures and controls, and review them on an annual basis
  • Develop and implement business rules for Master Data Management (MDM)
  • Manage Master Data Management (MDM) system on an on-going basis to ensure maintenance of a Single View of Customer (SVOC) across business
  • Train data stewards on day-day data management activities and monitor progress, particularly on potential match / suspect case management
  • Working with business to identify critical data’ andensure that all identified data elements are formally listed, unambiguouslydefined from both a business and IT perspective in a data dictionary
  • Data Governance

  • Support Senior Manager to put in place and maintain on an ongoing basis, a Data Governance framework and Data Management plan
  • Support the Senior Manager to run the Hong Kong Data Board and follow through on actions arising
  • Manage the Hong Kong Data Council and engage Data Champions across the business and Hong Kong Excom, as appropriate
  • Data Management Evangelist

  • Build and maintain a communication and knowledge management strategy to educate and ultimately empower consumers of data on the governance policies and practices
  • Collaborate with peers across business to deliver on the overarching data strategy and communicate the same through various mediums, forums
  • Manage on an on-going basis process for approving and communicating new use of data or new sources of data working with Information Security and Data Privacy Officer (DPO)
  • Build and deliver appropriate Data Management trainings to relevant staff and improve overall Data Awareness across organization
  • Stay current and informed on emerging techniques for improving data governance practices
  • Reporting and Project Management

  • Define and monitor performance indicators for Data quality, Data Management and provide summary reports on an ongoing basis
  • Manage Data Management projects to appropriate time, cost and quality standards
  • Support Data Board to prioritise data projects, validate investments and funding proposals in line with agreed data roadmap to generate business value
  • Review Data Architecture working with Regional team and HK IT
  • Support other business projects with relevant Data Management inputs as required
  • 4 - 8+ years’ experience in Data Management andGovernance initiatives working with complex data and systems infrastructure
  • Strong knowledge of Data management functionscovering Business Data Stewardship, Data quality initiatives
  • Working knowledge of Master Data Managementsystems, Cloud services, Database operations or Business Analytics would be aplus
  • Proven experience in managing large datagovernance programs at an enterprise level
  • Demonstrated ability to partner / drivebusiness and technology colleagues in establishing a highly functioninggovernance program
  • Demonstrated ability to engage senior businessleaders in establishing ownership / accountability, securing funding andcommitting resources to resolve data quality issues
  • Good understanding of business processes anddata modelling especially relating to master data domains such as Customer,Product and Distribution channels
  • Deep understanding of key tools used ingoverning / managing data quality including meta data management and datastewardship
  • Strong experience in process (re)engineering,hands-on operational management and change management
  • Previous exposure to / knowledge of insurance,financial services industry will be an advantage
  • Strong analytical mind with focus on attentionto detail
  • Proactive and with a can-do attitude
  • Good command of English and Cantonese
  • Minimum Bachelor’s Degree in relevant field;Master’s Degree a plus
  • Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

    AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

    We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

    AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

    We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

    1Based on 2013 Office of the Commissioner of Insurance market share statistics


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