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Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and serves customers fairly.
Compliance aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities within which it operates.
We are currently seeking a high caliber professional to join our team as Manager Product Management .
Develop specialist knowledge of the product management process to support all new project and enhancement requests within the overall FCTM and Compliance objectives.
Gather relevant data, costs and requirements to enable accurate and balanced decisions to be made.
Ensure requirements are communicated clearly, consistently and software delivery, operations and functional colleagues at all levels.
Be proactive and seek opportunities to improve the system usage by engaging with all relevant stakeholders and subject matter experts in a collaborative manner.
Demonstrating product capabilities to new and existing users and conducting training as required.
Develop and maintain a collaborative working relationship with Compliance and other key external stakeholders, creating an ability to execute at pace with minimum conflict.
Build networks and manage day to day relationships with all staff on technology related matters in Risk and Business.
Collate requests from business and risk for intelligence or opportunities to leverage FCTM technology and data to help in the prioritization process.
Provides support and direction at a global level and support at a regional level to the deployment of systems within FCTM and Compliance.
Identifying and driving enhancements to FCTM Product Management capabilities to drive greater global operational effectiveness and increase the return on investment.
Developing and maintaining strong and productive relationships with a diverse set of customers and stakeholders.
Using the technical and business knowledge to formulate actionable solutions to problems or identify new opportunities to enhance the system.
Rapidly developing an accurate understanding of highly complex intelligence, analytics and case management tools, including multiple data feeds.
Developing a large body of contextual knowledge on banking sectors and the associated specific financial crime risks.
Proven track record as an outstanding analyst, consultant or project manager.
Overall financial services industry knowledge with specific functional expertise.
Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
Strong experience of delivering change into different audiences and managing implementation in banking environments.
Effective communication, interpersonal and negotiating skills.
Excellent decision making and problem solving ability.
Sound judgmental skills to identify and resolve problems.
Proven ability to work across regions whilst maintaining a global perspective.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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