Customer Relations Executive (Forwarder/ 3PL)
Easy Job Centre
Kwun Tong
6天前

Responsibilities

  • Investigating and planning the most appropriate route for a shipment
  • Preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes
  • Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions
  • Taking ownership of complaint and queries proactively
  • Liaising between clients and operations & other departments
  • Implement sales strategies and retention order
  • To provide general and support services on a local level when required
  • Requirements

  • Form 5 or above with 2-3 years CS experience as a Freight Forwarder or Forwarding Agent is preferable
  • Good numeric skills
  • Problem solving and negotiating skills
  • Familiar with computer software programs eg MS Word, MS Excel
  • Sound knowledge of inbound and outbound services
  • Good command of spoken & written in both English and Chinese
  • Holidays : Bank Holiday

    Experience : Education : F.5

    Education : F.5

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