Operations - Global Network Management Director(AVP)
Morgan Stanley
Hong Kong, Hong Kong, Hong Kong, Japan Asia


Global Network Management's (GNM) core responsibilities include new market entry, selection and management of the Firm's external custody and settlement relationships, pre-investment support and provision of market information relevant to the business activity of the Firm and its clients.

The group has responsibility for the management of Morgan Stanley's custody, settlement and indirect clearing relationships across Global markets.

The role is split into three key areas :

  • Due diligence of outsourced custody providers
  • Relationship management
  • Risk / cost data management
  • The team operates as a Global unit with extensive communication between other Network Management colleagues in London, New York, Glasgow and Mumbai.

    Network Management supports Equity, Fixed Income, Commodities, Listed Derivatives, and FX product groups.

    Position Responsibilities

  • Current and in depth knowledge of Asia markets and regulatory landscape including pre-investment information
  • Analysing market developments and working with internal stakeholders to ensure information is accurately assessed and disseminated through the appropriate medium
  • Understanding and negotiating requirements for agent bank participation in new Morgan Stanley product development
  • Agent Bank relationship management including Ongoing review of agent bank providers, through annual due diligence reporting based on internal evaluations, external questionnaires, service level agreements, incident reviews, credit analysis and in-house meetings
  • Agent / market due diligence visits including RFPs / RFIs
  • Maintenance of Agent Bank Profiles, associated documentation and Pre-Investment information on GNM's information portal, MEERA
  • Act as the point of escalation and point of resolution of agent performance issues on an ongoing basis, escalating issues as required with agents at all levels of the management chain.
  • Communication of such issues internally

  • Ensure a consistent level of interaction with internal Stakeholder teams in line with GNM's Client Engagement Strategy
  • Meet commercial aims of the Firm through re-negotiation of existing fee schedules and where necessary identifying and implementing new provider relationships
  • Statistical analysis of asset and transaction volume trends
  • Partnering with Global teams on GNM / Firm Wide Initiative
  • Skills Required

  • University graduate, with suitable financial markets experience. 3-5 years of Operations experience within the Asia Pacific region would be an advantage
  • Good understanding of operational and regulatory aspects of equity and fixed income markets, preferably with specific knowledge of the Asia Pacific Markets
  • Excellent interpersonal and communication skills, particularly written communication
  • Proactively demonstrates and supports teamwork & collaboration
  • Excellent analytical skills
  • Outstanding spoken and written English, while other major Asian languages would be considered an advantage
  • Ambitious and highly motivated with an ability to work to deadlines and with a minimum of supervision
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