A French family dynasty founded by Frederic Boucheron in 1858, the House has ceaselessly seduced the most discerning, drawing them in with the world’s most beautiful and precious creations.
To cope with our exciting business expansion, we have currently looking for passionate and self-motivated individual to join our fast-growing sales team as Boutique Supervisor.
Directly reporting to the Boutique Manager, this person will have a mission to perform as the brand ambassador, to promote brand image and provide in-depth product knowledge and high standard of customer service to customers.
How you will contribute
Act as a brand ambassador and demonstrate in-depth knowledge of the Maison history, current product collections, trends and market activities
Collaborates with Boutiques’ Manager to set goals that are specific, actionable and based on established Key Performances Indicators
To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
Ensures that Sales Assistants carry out their assigned duties on a daily basis
Sets the example by demonstrating personal customer service and selling skills
CRM development (Strategy & Practice)
Maintains a perfect appearance of the Boutique environment, back office and display tools
Market intelligence (Regular Competitors Updates)
To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction
Who you are
Minimum 6 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
Passionate in luxury jewelry, positive and mature mindset
Ability to adapt to changing and target-oriented environment
A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
Good command of Cantonese, English and Mandarin
Why work with us?
Boucheron is part of the Kering Group, this is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious beliefs and sexual orientation enriches the workplace.
It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.