Senior Manager Network Operations Center Kowloon Bay Kowloon Indeed com
Kowloon Bay, Kowloon City, Hong Kong
source : Fidanto

Summary M800 is looking for a Senior Manager in Network Operations Center The Senior Manager will be responsible for directing a team of shift engineer to achieve The Network Operations team provides 24 hour a day 7 day a week support The team is responsible for proactive monitoring problem analysis and resolution The team is responsible for guarantee the customer SLA and executes the internal external escalation if required The team is the communication bridge between Customer Sales Engineer and external vendors Essential Job Functions Provides leadership training mentoring coaching and direction to our network operations team From a leadership perspective Maintains manages monitors and supports the Company s global network infrastructure Manage relationship with outsourced partners Network Operations Center NOC Be accessible as an escalation point for operational issues Requirement Degree Holder of Engineering with 8 relevant experiences Knowledge of carrier voice service which include VOIP SIP SS7 PRA Knowledge of IT infrastructure Knowledge of monitoring tools Excellent troubleshooting skills and ability to identify and diagnose complex fault conditions Excellent written and verbal communication skills Flexibility to work long hours under pressure during system outages Native Chinese speaking is preferable We offer attractive remuneration 5 day work week performance bonus medical insurance free lunch to the right candidate Interested parties please send your full resume with date of availability present and expected salaries to our email hrm M800 com Applicants not hearing from us within 6 weeks may consider their applications unsuccessful We may also consider their application for other or future vacancies Personal data of unsuccessful applicants will be retained for a maximum period of 6 months

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