GTRF Business Support Officer
Hang Seng Bank Limited
Mongkok, Hong Kong


A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

GTRF Business Support Officer Commercial Banking Global Trade and Receivables Finance Hang Seng’s Commercial Banking (CMB) business provides customized one-

stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-

Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-

made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as GTRF Business Support Officer .

Principal responsibilities

  • Review on credit report for maintenance of preferential pricing and special instructions in the systems
  • Responsible for the maintenance of I / E Interest rate, Libor & Hibor rate
  • Responsible for the recording of Shipping Guarantee applications
  • Voucher posting and capture cashier orders
  • Handle all issues related to Legal Cases and the query and provide information to Regulators and Government Agencies
  • Handle the query regarding customer deceased, bankruptcy, winding up, tax recovery, Garnishee Order to Show Cause & Public Notes extracted from Government Gazette
  • Reproduction of trade advices and statements
  • Update blacklist drawee report
  • Execute all operational and control guidelines / procedures with full compliance
  • Requirements

  • Associate Degree / Higher Diploma or above
  • Minimum 2 years of banking experience with knowledge in trade finance is an advantage
  • Strong self-motivation, ability to work independently
  • Good communication, interpersonal, analytical skills, with sound knowledge of application software such as MS Excel and Word is an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Proficiency in both English and Chinese, fluency in Putonghua is an advantage
  • 申請
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