The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Assistant Director / Director, Corporate Compliance with the resources to solve critical problems for the future of our business, which is why we need you.
This is a post in the Corporate Compliance team of the Legal & Compliance Department, Hong Kong of the Company to provide a unique opportunity to the successful candidate to provide support relating to Macau Compliance, Periodic reporting to Manulife’s Board of Directors, Regional and Global Compliance, Senior Management, Fraud control and any ad-hoc projects.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
Experience in financial institutions.
Strong English and Chinese communication skills required.
Able to work with team members and BUs.
Good verbal and written communication skills in English and Chinese.
Good MS Office applications and Chinese Word Processing.
Independent, analytical thinker, hard-working and solution orientated mindset.
Nice to Have :
Experience in insurance industry is preferable.
Knowledge and experience in AMCM regulations and requirements will be an advantage.
On the job you will :
Provide day-to-day advice, support to our Macau business and operations on distribution, product, cyber and other compliance matters (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Review and enhance the Macau Compliance framework, including review and preparation of policies, guidelines (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Handle AMCM and any other Macau regulator enquiries, investigations (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Drive, manage and monitor any compliance and operational required remediation / enhancement works to ensure compliance with Macau regulations, laws and guidelines (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Review and keep abreast of any regulatory requirements, initiatives rolled out by a Macau regulator, carry out gap analysis and ensure timely implementation (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Handle consultations on draft regulations, guidelines rolled out by a Macau regulator (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Prepare and deliver training to Macau business and operations on regulatory, compliance requirements touching upon Macau business (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Provide training and guidance to junior staff on Macau Compliance (except AML / ATF, CRS / FATCA, Privacy and Pension related).
Occasional travel to Macau may be required to carry out above duties.
Prepare ongoing reports for periodic regulatory / compliance updates to Manulife’s Board of Directors, Regional and Global Compliance and Senior Management.
Advise and liaise with Line 1B and Regional, Global teams on country fraud, account take over cases and controls. Policy and guideline development covering country fraud, account take over risks.
Lead, manage and coordinate ad-hoc company projects, initiatives where required.
Act as team crisis call tree coordinator.
Perform such other duties as may be assigned from time to time by the Head of Corporate Compliance.
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry