Associate/ Associate Manager
Hong Kong

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button.

We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see.

Together, we help each other make the world a more joyful place. Up for the challenge? Join us today! What you’ll do? To drive and grow potential business opportunities - be accountable for overall project management, build out foundations for consumer projects (e.

g. Corporate Benefit Program, e-Gift Cards, buy-now-pay-later), evaluate pilot results / document learnings, scale up e.g.

expand to other markets when opportunities arise. To work on Business Priorities and Cross Team Initiatives - work closely with Marketing leads and Senior Stakeholders to ensure key business priorities across different teams (i.

e. across local markets and / or central functions) are well supported and executed. Support ad hoc projects if required (e.

g. upcoming inbound / outbound setup with Domestic Task Forces) To improve Process Efficiency and Control - to review the existing operational processes / procedures within the Demand BU, identify potential improvement areas, execute the proposed changes, monitor the results and gather learnings.

e.g. Marketing toolkit, admin portal) Knowledge Management and Effective Communications - Become the centralized POC in Demand BU to ensure information and best practices are well shared across the teams (e.

g. develop sharing culture, maintaining marketing intranet, organizing regular business / all hands meetings / newsletters) What you’ll need?

3-5 years experience preferably in industries like consulting, tech startups, or ecommerce Strong change management skills with track records of cross-departmental projects & ability to manage both internal and external stakeholders well.

Experience in process design / engineering / optimisation is preferred Strong analytical skills. Excel proficiency is highly preferred.

Fluent in spoken and written English and Chinese. Eager to work in small team and fast-paced environments A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required Globally-minded and comfortable working with people from different cultural background and in different time zones Bachelor's degree or above What you’ll get?

The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future An environment that values honesty, transparency and respect with awesome co-workers globally Klook is proud to be an equal opportunity employer.

We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive.

We’re dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ( Agency ).

Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for.

Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.


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