IT Business Analyst
Hong Kong, HK

Job Description

IT Business Analyst Delivery Services

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering IT Business Analyst with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife HK is seeking a self-motivated IT Business Analyst, who is obsessed with delivering value, is forward-thinking, and improves business analysis process.

What motivates you?

You obsess about customers, listen, engage and act for their benefit

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

You thrive in teams, and enjoy getting things done together

You take ownership and build solutions, focusing on what matters

You do what is right, work with integrity and speak up

You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with :

Minimum 5 years' work experience with insurance

Good understanding of individual insurance products, operations and processes

Experience in life insurance policy admin system enhancement

Well organized and attentive to details, flexible with working hours

Good analytical and problem-solving skills, and disciplined with project scheduling

Self-initiated and have a strong drive to learn

Strong PC skills including MS Word, Excel and good understanding of SQL

Able to clearly articulate business processes and ideas verbally and in written English

Experience and knowledge in complicate testing execution and support

On the job you will :

Review and analyze requests from various departments and work collaboratively to understand company priorities and ensure alignment with company goals

Produce user requirement documents and specifications, and mock-ups for proposed solutions

Perform impact analysis and deliver cost-effective solutions

Build consensus and facilitate discussion with related stakeholders, business partners and IT development teams

Participate in project planning from project initiation to closure and responsible for tracking requirement and testing progress

Act as an internal business system area expert and champion

Provide quality system training to business users

Define test strategy, construct test plan and manage testing team on test execution to ensure the end product meets the business objectives

Own, investigate and resolve system and project issues

Plan and develop various reports to meet different business / regulatory needs, perform data analysis and integrity check

Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives Better

A leadership team dedicated to your growth and success

A bold ambition and set of goals to be a leader in driving transformation in our industry

Our best. Every day.


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