Banking Customer Service Representative
David James Recruitment Limited
Tsuen Wan, Hong Kong
source :


  • Handle inbound calls and provide information on services to enhance customer relationships
  • Promote and cross-sell banking products as appropriate
  • Comply with company's policies and available procedures / guidelines
  • Answer to clients to learn about and address their needs, complaints, or other issues with products or services
  • Respond efficiently and accurately to callers, explain possible solutions, and ensure that clients feel valued
  • Requirements

  • High Diploma in Finance or any related discipline
  • At least 1-2 years experience in banking customer service industry
  • Fluent spoken English, Cantonese and Mandarin
  • Customer service oriented and problem solving skills
  • More experience will be considered as a senior role
  • Benefits

  • Salary : $15,000 - $21,000
  • 5 day work week
  • 14 days paid annual leave
  • Medical Coverage since commencement date
  • Mei Foo
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