DevOps Support Manager
Hong Kong

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities.

We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together.

Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

IFRS 17 will involve significant impact to the Data, Systems and Processes of Prudential Corporation Asia (PCA) and 13 Local Business Units.

It is important that these changes are designed, planned and implemented effectively such that the project’s legacy is efficient, automated and scalable solutions that free and support staff in adding business value and generating insights.

This role will require an experienced and seasoned Release Manager with 8-10 years' technology and solution management, to manage DevOps framework, CI / CD pipeline and release management.

Job Responsibilities : Own the DevOps ecosystem for IFRS 17 solution and foster an approach to continuous improvement in all of DevOps activities.

Responsible for overall management of building and maintaining an automated, reliable, predictable, and transparent software delivery pipeline.

Work with all development and configuration teams to define for each release of code, the dependencies, order and time needed for consistent deployments.

Work with test manager and workstream leads to develop auto-testing into CI / CD pipeline. Work with development, security and test teams to create and maintain application release workflows.

Facilitate and coach product managers in adoption of DevOps framework. Oversee release management process for solution components that are not DevOps compatible.

Manage JIRA / Confluence and ensure all initiatives / features / stories are well version controlled. Lead and coordinate go-live activities including the execution of the deployment plans and checklists.

Job Requirements : Detailed knowledge of DevOps tools (Jira, Confluence, BitBucket, Jenkins, Selenium, X-Ray, Fortify) Knowledge in Azure Data Lake, Data Factory, SQL DB / DW and SSIS General understanding of involved systems (Prophet, Sun GL, SAS) would be an asset but not essential.

Fully understand DevOps development methodology. A strong leader with a proven track record on large scale projects, focussing on project governance, scaling and socializing regionally designed and developed frameworks within a highly complex hierarchy / functional organisation across multiple jurisdictions.

At least 8-10 years of experience in infrastructure delivery in the insurance industry Excellent communication, interpersonal and organisational skills.

Comfortable working with uncertainty, highly adaptable. Knowledge of relevant business processes is beneficial. Fluent in both spoken and written English (ability to speak one or more Asian languages desirable) University graduate


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