Senior Computer Operator - Technology Operations - IT - Officer
Hong Kong Exchanges and Clearing Limited
Hong Kong, Asia Pacific

Job Responsibilities

  • The incumbent is required to perform 7x24 shift duties to provide data centre level-one support services in HKEX Data Centres.
  • He / she is expected to :

  • Perform and ensure smooth running of all aspects of datacentre level-one support services such as physical access, customers / vendors escorting, remote hand services, service desk support, cross-connects inspection and on-site support services in data centres.
  • Carry out data centre monitoring, operational and administrative tasks, and exhibit quality activities and services within data centres in compliance with defined procedures, guidelines and service pledges.
  • Participate in operational documentation.
  • Requirements

  • Certificate or above in Computer Science or related disciplines
  • Possess 2 years in technical support and operation in datacentre field
  • Familiar with computer hardware, data centre facilities, operational procedures, security practices and hosting / co-location services
  • Customer focus with hands-on experience of support, analytic and communication skills
  • Good command of both written and spoken English and Chinese
  • Undertake to perform 7x24 shift duties
  • Candidates with less experience or qualifications may be considered for the position of computer operator.
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