Assist Assistant Claims Manager to support the claims team in daily claims operation, enquiry and continuous claims process improvement
Assess and approve complicated claims
Meet service turnaround time and achieve claims KPI targets
To handle enquiries from distribution enquiry team, customer enquiry team and customer complaint team
Assist in reviewing workflow, implementing continuous claims process improvement
Assist in compiling regular management report
Assist in conducting training to colleagues and distributors
Participate in assigned projects
University graduate or above with FLMI or quivalent
Relevant experience in Claims and Insurance Industry is preferred
Customer Cnetric minded and good communication skill
High emotional maturity and able to work under pressure
Excellent command of both written and spoken English and Chinese
Result-oriented, self-motivated, patient, cheerful and positive
Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?
Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.