Top Insurer - Senior / Customer Service Officer
Hong Kong

Top Insurer - Senior / Customer Service Officer

Location Hong Kong Job-type Salary Annual Bonus Contact Rita Yu Email Reference 02092022 1662101391

Your Responsibilities :

  • Handle customer enquiries through email / phone and provide excellent service in a professional and timely manner
  • Maintain satisfactory quality of customer service
  • Make appropriate recommendations to meet customers' expectation
  • Maintain relationship with the customers through courtesy calls to maximize the level of satisfaction
  • Provide, collect and manage customer data in full compliance to internal policies
  • Escalate enquiries when necessary in line with company's guidelines
  • Your Requirements :

  • Preferable with 2 years of experience in customer service environment and / or exposure gained in insurance or financial industry;
  • Fresh graduate is welcome

  • Good knowledge of the insurance product and operations
  • Good communication skills, professional telephone manner
  • Great command of English, Mandarin and Cantonese
  • Proficiency in Microsoft Office applications including Word, Excel and Chinese Word Processing
  • If you are interested in this role, please do not hesitate to send your CV to me at . All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“繼續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。