Officer, Mobile Payment and Card Operations
數據資訊服務有限公司
Hong Kong
6天前

Job Description : Your role

Your role

  • Assist the manager to deal with the daily issues of the Tap & Go Card Operations
  • Provide operational support on new programs and strategies, and maintain / update the relevant account information in the system
  • Assist and participate in defining user requirements and conducting user acceptance tests for system enhancement
  • Trouble shoot and coordinate issues raised by business users, external vendors and card associations and initiate remedial actions
  • Handle and closely follow up internal / external customer’s enquiries to achieve high customer satisfaction
  • Prepare regular MIS reports for management’s perusal
  • Job Location : Hong Kong

    Requirements :

    To succeed in this role

  • Diploma or Associate Degree in Accounting, Business Administration or related disciplines
  • A minimum of 2 years’ relevant working experience in card settlement processing or Accounting
  • Hands-on experience and knowledge in card operation or Accounting field. Call center experience will be an advantage
  • Patient, detail-minded and customer-oriented
  • Excellent interpersonal and communication skills with high proficiency in spoken and written English and Chinese
  • Hands-on skills in MS Office applications
  • Closing Posted : Jun 30, 2021

    Application Methods :

    If you wish to have an exciting and rewarding career, send us your CV via the following methods.

  • Email : career-fintech pccw.com
  • HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

    Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http : / / www.

    hkt.com / privacy-statement), a copy of which will be provided immediately upon request.

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