Senior Project Manager
The Bank of East Asia
Hong Kong, Hong Kong
source : eFinancialCareers

Productivity & Service Quality Department

Senior Project Manager (Job ID : 3570)


  • To be a team member of Productivity & Service Quality Department
  • Conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans
  • Take ownership of specific initiatives from inception to implementation. Solve complex problems and deliver financial results, which contribute to the achievement of project assignments
  • Synthesize process improvement initiatives at different stages into executive summaries / briefs / reports.
  • Drive measurable improvements by deploying Process Improvement / Lean principles to assigned problems
  • Establish and use quality metrics to drive change and deliver measured improvements
  • Clearly define outputs in the form of gains that can easily be measured and quantified
  • Define project scope, resources requirements and assign responsibilities for project team members
  • Requirements

  • University graduate and / or holder of professional qualification of Banking, TQM, Business Management, or related discipline.
  • Minimum of 10 years' relevant experience in process re-engineering, program management, stakeholder engagement, etc., at least 4 years in banking industry
  • Knowledge of Lean Six Sigma, Six Sigma Green Belt certification or Lean Certification preferred
  • Good track record in organization transformation, digital process solution and finTech is an advantage
  • Proven ability to build strong, cohesive partnerships and work effectively with the business, operations, technology and other key stakeholders
  • Solid experience in managing projects of business process improvement to enhance efficiency and service quality
  • The ability to prioritize / manage time and a willingness to tackle new and difficult challenges and manage through ambiguity
  • Strong strategic, analytical / problem solving skills
  • Ability to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environment
  • Demonstrating the ability to quickly understand how a team works and the ability to influence, motivate and get along with others
  • Excellent analytical, organizational and facilitation skills
  • Use slides, graphs and charts to tell the story and show process improvement in highly visible and easily understood visual forms
  • Maintain a good working relationship with internal clients to enhance customer satisfaction and work with colleagues at all levels
  • Extroverted, conscientious, achievement oriented, open-minded and positive
  • Candidates with less experience will be considered for the position of Project Manager)

    Please apply online via the BEA Careers website at https : / / / psp / hcmprd / EMPLOYEE / HRMS / c / HRS HRAM.

    HRS APP SCHJOB.GBL?Page HRS APP JBPST&Action UFOCUS Applicant&SiteId 1&JobOpeningId 3570&PostingSeq 1 or by clicking the "Apply Now" button below.

    Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

    Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement.

    Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“繼續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。