Senior Manager, Application Management
Hong Kong, Hong Kong

Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia.

In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology.

Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

This position will assist IT section head to manage Life Systems development team and oversee various IT projects including Life Insurance products launch and policy administration system enhancement projects.

Ideally, this role should have strong understanding on Core Life administration systems - Life Asia and Life insurance frontend systems as well as Life insurance products & administration practise.

The Job :

  • Assist Section Head to work out master project plans and outlines interdependencies, manages communications amongst projects, and sets realistic objectives / milestones for IT Project Team and / or communicate with onsite & offshore IT teams, PMO and vendors.
  • Assist to define project management methodologies, governance, policy, benchmark, and procedure for IT special projects.
  • Oversee project management and execution within budget and time frame. Communicates with senior executives and project stakeholders to manage expectations, maintain smooth operations as BAU.
  • Communicates project goals and processes to Project Team, Sponsors and Stakeholders to ensure project continuity till completion.

  • Take up advisory role to give business / technical recommendations to Section Head
  • Monitor the quality of the system integration vendors
  • Responsible for project activities like initial planning and management of projects; monitoring financial and technical objectives and achieving all compliance and quality assurance / control standards required.
  • Responsible for sub-team activities like team management and administration, regular reporting, and coaching subordinates.
  • Responsible for staff recruitment, appraisal and training. Plan and monitor career development for each staff in the team.
  • The Person :

  • University degree in Computer Science or equivalent, minimum 12 years working experience in Information Technology with supervisory experience in leading a team of not less than 10 IT staff
  • Solid experience in enterprise-scale application development in finance or insurance industry. Experienced in managing Life Insurance administration systems implementation projects is a plus.
  • Sound knowledge in project management and essential with certification in project management such as PMP. Experience on running Agile Scrum project is a plus
  • Sound experience in Life Asia, COBOL, AS / 400 platform, Opentext and IBM ECM solutions.
  • Good knowledge in middle ware connectivity like API or MQ for integration between front-end and AS400 platform
  • Solid Life Insurance Domain knowledge.
  • Substantial technical and management skills.
  • Sound records in managing multi-million dollars and multi-vendors projects on time and within budget.
  • We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

    Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter.

    When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment.

    We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process


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