WELLINGTON MANAGEMENT
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets.
Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate.
As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.
We are transitioning to a hybrid work environment where both remote work and the office play a critical role. Our vision is a future where all employees are empowered to work flexibly to drive the best outcomes for our clients.
Flexible work is a mindset and a core value. Our employees are encouraged to work remotely two days a week as a standard practice and will have flexibility in terms of working hours.
Overview
The Client Service Management team is a part of the Client Group at Wellington Management and contributes to the firm's mission by delivering first class client service across the full breadth of business channels and markets.
The Client Service Manager (CSM) will serve as a trusted partner and advisor to our clients, working collaboratively with the Relationship Managers to ensure a positive client experience.
The CSM will represent the firm in managing overall service delivery for clients and driving the resolution of client service queries.
This responsibility begins with the on-boarding process for new clients and extends throughout the lifecycle of the client relationship.
The CSM, with his / her project management experience, will be accountable for coordinating client-related activities to ensure that the firm successfully delivers upon the agreed operating and reporting requirements of our clients.
The CSM will work closely with the Relationship Managers, Business Developers, our Sponsored Funds teams, and other internal functions to ensure the clients' requirements are met.
This role will be based in Hong Kong and will focus on servicing of our funds and distribution clients across Asia ex Japan.
Some travel may be required.
Key Responsibilities
The core responsibilities of the role include :
Additional requirements for the role include :
e. "how to get things done" for clients
Qualifications / Attributes
The CSM should have 7- 10 years of experience in servicing clients in the distribution channel. In addition, the candidate should possess the following :
Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background.
We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.
As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law .
If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMCANINQ wellington.com .
