Customer Digital Product, Specialist (AM level)
AIA
Hong Kong, HK
6天前

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

If you believe in developing a better tomorrow, read on.

WE ARE LOOKING FOR .....

  • Support cross-functional digital solution teams (i.e., Product Analyst, UX / UI Designers, Digital Developers, UAT, Solution Architects) to develop / improve digital solutions
  • Act as an integrator between business owners, digital CoE and IT teams
  • Maintain a good understanding of system or technical design, and be able to translate business requirements to technical requirements
  • Clarify business requirements and stakeholder delivery expectations with Business Owner
  • Provide technology inputs to Business Owner to write up the Business Requirement Document and User Story
  • Roles and Responsibilities :

  • Support Digital Product Owner(s) and work with project team to build business cases and maximize the commercial value of digital products
  • Work with the business partners including technology, operations, and business to design and develop mobile and digital technology solutions and products
  • Define and establish scope and business requirements with the stakeholders. Perform business analysis, user story, and define the workflow and UX / UI.
  • Provide recommendations on process enhancements

  • Manage end-to-end business analysis including feasibility study, requirement analysis, UAT, and implementation support
  • Assist to drive end-to-end product development and management across initiation to final implementation
  • Provide direction, consultancy, and support to business and project teams
  • Manage and reconcile conflicts on resources and expectations between stakeholders, act as an escalation point when required
  • Work with cross-functional digital solution teams (i.e., UX / UI Designers, Digital Developers, UAT, Solution Architects) to develop and meet the vision of the product
  • Maintain a good understanding of system or technical design, and be able to translate business requirements to technical requirements
  • Clarify business requirements and stakeholder delivery expectations with Business Owner
  • Guide business analysts in managing agile user stories with clear acceptance criteria for development team’s execution
  • Ensure user stories meet the definition of ready and are prepared for development
  • Work closely with the development team to provide guidance around the product direction and user stories
  • Track product progress and releases
  • Minimum Job Requirements :

    Education & Experience

  • 2 years of experience as a Product Owner driving and delivering a successful Product Roadmap in an Agile environment
  • 2 years of experience writing features, epics, user stories and acceptance criteria in a product development environment
  • 2 years of experience working in digital projects to capture experience or technology nuances and enablers and translating them into actionable next steps
  • Bachelor's degree or equivalent (minimum 6 years) work experience
  • Competency

  • Have good knowledge of a product delivery model from inception to execution
  • Have a solid understanding and ability to describe and articulate the roles within a product team and responsibilities of the roles within a full-scale product team
  • Have used and / or created JIRA, Rally or Version One boards to track project scope
  • Have experience using InVision / Zeplin to help develop UI / UX mocks
  • Are experienced working in an Agile development process or have an Agile certification (POPM, APM, CSPO)
  • Have the ability to manage conflict within an organization regarding planning and prioritization
  • Have excellent communication (written and oral) and interpersonal skills
  • Have strong critical thinking, analytical and problem-solving skills
  • Have knowledge of current technology trends, especially in areas like Cloud, IoT, Blockchain, and AI
  • Proficient experience in using software such as Jira, Confluence, Excel, PowerPoint
  • Are an avid learner, initiative-taker, and team player
  • Others :

  • You are required to obtain the relevant license(s) if your job involves regulated activities
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