Strategic Business Change Manager - Commercial Banking
HSBC Group
Hong Kong, China


Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-

currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions.

With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high caliber professional to join our team as Strategic Business Change Manager . Principal responsibilities The Commercial Banking Strategic Business Change team are an integral part of the Commercial Banking Chief Operating Office and are responsible for delivering Commercial Banking's strategic change initiatives in line with the Global Commercial Banking Strategic Business Outlooks.

The team support end to end change of large strategic agile programmes, define, implement and embed innovative and digital solutions including Automation and reengineer processes so that Commercial Banking can provide a market leading service to our customers.

The team has a high degree of exposure to Senior Management at a Global, Regional and Country level and works collectively with them to identify and resolve business problems and maximize business opportunities.

  • Work independently and have the gravitas and acumen to work with business at the Senior Management level. Candidate should be confident to challenge the business, where appropriate
  • Be self motivated and driven but able to manage and work in a team whenever required. He or she will not be subject to close supervision
  • Be easily accessible and available to support global business sponsor needs, ensuring they are reactive to Commercial Banking's needs.
  • Typically he or she should have high energy and sense of urgency with the ability to learn quickly and assimilate information

  • Work closely with and get support from global businesses and global functions to shape and deliver the change. He or she should be able to connect the dots between businesses, regions, priority markets and countries for the business sponsor
  • Be able to cope and bring structure to ambiguous situations and problems. He or she will be expected to adopt an agile and flexible approach to work.
  • Ideally, the role holder should have the ability to move between modes of thinking such as strategic to analytical or board to drilldown


  • Proven experience of successfully shaping and executing against a global business strategic change agenda
  • Proven experience of positive, challenging interactions with Senior Management across the group
  • Proven ability in working across multi disciplinary and multi cultural diverse work environments
  • Strong analytical background and proven ability in analytical rigor
  • Some experience of operating iterative delivery techniques at scale including Agile
  • Successful experience in developing and retaining critical talent and building an effective team
  • Degree in related field or commensurate practical experience
  • Good working knowledge of functional area in an operational or consulting capacity
  • Industry recognized technical certifications such as Project Management Professional PMP, Certified Business Analysis Professional CBAP, Six Sigma Training, Agile or Scrum Master training
  • You’ll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.HSBC is committed to building a culture where all employees are valued, respected and opinions count.

    We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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