Member Services Executive
Besteam Personnel Consultancy Limited
Kowloon
6天前

Requirements : Form 5 / DSE or above

Form 5 / DSE or above

1 2 year’s working experiences in customer services or member service or call center

Experience in airline / hotel / hospitality industry is an advantage

Good command of spoken and written English and Mandarin

Responsibilities :

Provide quality service to members in order to satisfy the needs and retain loyalty

Handle requests promptly, accurately and professionally

Provide one-stop service including fare quotations and reserving flights

Handle members enquiries

Feedback member comments for service improvements

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