Senior / Customer Service Officer, Call Centre

China CITIC Bank International Limited

Hong Kong, Hong Kong

1天前

Key Responsibilities

Provide phone banking services to customers including the handling of product enquiries, financial transactions and related operations.

Exploit business opportunities and improve product cross-sell ratio.

Comply with procedures, policies and regulatory requirements to safeguard customers’ and the bank’s interests.

Requirements

Secondary education or above.

1 year of customer services experience in retail banking is preferred.

Good telephone manner and communication skills.

Good command of written and spoken English and Chinese (including Putonghua).

Willing to perform shift duty.

Fresh graduates will be considered.

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