Health and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies, programs and initiatives to improve the health and wellness of their employees.
H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health and benefit plans.
With a few years of experience, this role is still growing as an individual contributor, but can tackle problems and get the job done, sometimes with guidance from senior team members.
We will count on you to :
Assist the consulting team in gathering, organizing, entering and analyzing data using excel spreadsheets to be used for various client projects.
Focus on analysis of results and manage portions of projects. Review the work of junior analysts.
Gather utilization or raw data from the vendors via a Request for Proposal (RFP). Interpret the meaning of the data and summarize the responses from the RFP in excel or PowerPoint format for presentation to the client.
Develop cost projections and evaluations of vendor renewal workups. Use results as part of client meetings.
Demonstrate project management and consulting skills such as managing the quality and timeliness of client deliverables.
Help develop budgets and billing reports and participate in calls and meetings as appropriate.
Assist with the preparation and delivery of clear and concise communication and resolve most claim issues. Escalate more complex issues to senior consultants as and when needed.
Gather design data from the clients and current vendors as needed for analyzing the impact of a client's consolidation and / or marketing of its healthcare plans.
Involvement in organizing plan design details and costs in excel for further analysis by the team.
Also responsible for checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.
Learn the basics of products, services and tools. Gain an understanding of vendors / carrier markets, basic underwriting and financial skills, products, services and technical tools and intranet resources.
Participate in training courses, online learning, or through learning from more experienced colleagues.
What you need to have :
University degree in a related discipline or other relevant qualifications.
At least 5 years' experience in health and benefits space, preferably coming from consulting or insurance sector.
Strong track record in client and vendor management.
Self-initiative and curiosity in health and benefits sector. Self-motivated to seek out knowledge, test ideas and ways to contribute to the team.
Ability to build relationships by communicating, influencing and negotiating effectively with team members.
Strong language skills in English and Cantonese. Mandarin would be a plus.
What makes you a stand-out?
Strong domain expertise relevant to the health and benefits sector in Hong Kong.
Qualified technical representative under IA.
A team player with a collaborative approach.
Strong communication skills.