Job Description

As a hotel manager, you'll need to :

plan and organise accommodation, catering and other hotel services promote and market the business manage budgets and financial plans and control expenditure maintain statistical and financial records set and achieve sales and profit targets analyse sales figures and devise market and revenue management strategies recruit, train and monitor staff plan work schedules for individuals and teams meet and greet customers deal with customer complaints and comments address problems and troubleshoot accordingly ensure events and conferences run smoothly supervise maintenance, supplies, renovations and furnishings deal with contractors and suppliers