Our Customer Management (Public Segment) Department is to collaborate with various departments of the Club in achieving the Club's objective of Total Customer Satisfaction.
We are looking for high caliber professional to join our team.
You will :
perform statistical data analyses and advise actionable insight from the result on business issues
prepare and evaluate business performance result for management
set KPIs and track performance of marketing segments
support customer management projects on customer targeting, lists preparation and analysis
provide data analytic service to other departments of the Club
You should have :
degree, preferably in Statistics, Quantitative Analysis, Computer Science, Data Science or equivalent, with minimum 3 years of relevant experience in statistical customer analysis
experience with relational database, able to understand, maintain and compose database query scripts
to be capable in handling voluminous data and in writing efficient queries, and be experienced in various data transformation techniques to aggregate transactional data
strong business acumen and sensitive to consumer market trends
to be well-versed with SQL, SAS, VBA, R, C# and other MS Office applications
exposure to Big Data analytic e.g. Hadoop is an advantage
passion and knowledge of horse racing are distinct advantages
Terms of Employment
The level of appointment will be commensurate with qualification and experience. A contract employment will be offered to the successful candidate.
Contract renewal will be subject to mutual agreement between the Club and the individual.