Internal Communications Manager
Hong Kong, Hong Kong

The purpose of this role is to develop an internal communications strategy to deliver QIMA’s key strategic messages and provide all staff with regular, meaningful and consistent information about activity across the company.

This role will report to the Marketing Communications Director and work closely with the HR department.

The Company

We’re a global provider of quality control and compliance solutions that helps brands and retailers improve safety and trust in their supply chains.

Headquartered in Hong Kong, we operate in 85 countries with 30+ offices and labs, and 3,000 dedicated staff. At QIMA, we pride ourselves on being industry disruptors and turning old-school ideas on their head.

In our field, we stand out as a bold company with technology at heart. We know how to play to our strengths : our innovative use of IT and data, and the ability to adapt at full speed.

The Job

Your main responsibilities will be to :

  • Provide strategic support on the development of QIMA’s internal communications strategy;
  • Develop a range of communication delivery channels to most effectively deliver messages to different audiences that are relevant at a business unit, language and / or company-wide communication;
  • Support on company-wide virtual events, webinars, training sessions and all-hands meetings across different time zones and multiple technology platforms;
  • Drive the creation of a selection of diverse communication channels, e.g. emails, social media, office posters, marketing materials, intranet as the appropriate means for communicating with staff depending on the nature and context of the communications;
  • Deliver communications tailored to different internal audiences in such a way that the message can be communicated most effectively to a specific stakeholder group e.
  • g. multiple languages, business units, tone of voice etc;
  • Create a framework of clear and effective employee communications on a broad variety of topics to create a sense of shared purpose;
  • Provide guidance to senior management on the manner in which messages, key themes and our values are communicated to ensure consistency and clarity;
  • Work collaboratively with the Marketing and HR departments to ensure consistent and joined up internal and external communication
  • The Candidate

    In order to succeed in this role, you must be :

  • A native English Speaker
  • A genuine people person’ that is happy to work as a team across multiple different time zones, nationalities and departments;
  • Proven success in writing professional copy (both off and online), with the ability to produce compelling, optimized copy while maintaining company messaging;
  • Exceptional communication skills, with a flair for attention to detail and grammar;
  • A self-starter who can work independently and / or as part of a team as the task requires;
  • Not afraid to occasionally work under pressure to produce high quality results;
  • Ability to connect with professionals at all levels within the organization;
  • A strong work ethic of discretion and professionalism.
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