Head of Capital Market Back-office Operations**
Crédit Agricole CIB
Hong Kong, China

Job summary

This position will be under the Employee Referral Program in Hong Kong.

Department : Capital Markets Operations


For regional Fixed Income (FX, Rates & Securities) Back-Office acting as Capital Markets Back Office (CMB) platform for the Asian entities (HK, SG, China, Japan )

  • Manage staff to perform the processing of all the transactions of the Bank, from their origination by the Front Offices to their accounting in its ledger
  • Manage staff to participate in the control chain on transactions and data to ensure the compliance with the regulations and the management of the operational risks
  • Manage staff ( 30) to support the Business Lines and the Support Functions in their different developments projects, by adapting the organization and the operating modes to answer to their needs
  • Key Responsibilities

  • Manage 3 Back Office teams (Confirmation, Payment and Securities BO) to ensure that the daily capital markets transactions are processed and settled and delivered smoothly and efficiently.
  • Pay attention to potential operational risk and work on the preventive measures.
  • Introduce new measures to automate work processes and in response to market changes.
  • Work towards a zero operation error environment.
  • Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided.
  • Recommend on resource allocation to achieve operation efficiency, participate to recruitment and all Human Capital actions for CMB.
  • Maintain high level of co-ordination between regional back offices.
  • Consolidate regional info like operation statistics and incidences for management report and review
  • Participate to global, regional and local projects such as new information systems, new activities development, innovative solutions etc
  • Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.

    La version française est disponible sur demande à votre RH locale

    Candidate criteria

    Minimal education level

    Bachelor Degree / BSc Degree or equivalent

    Academic qualification / Speciality

    University graduate or equivalent

    Level of minimal experience


  • Minimum 15 years’ experience in Capital Markets Operations, especially in Fixed Income Foreign eXchange (FX), Money Market (MM) and Securities (Bonds)
  • Minimum 5 years’ experience in management
  • Required skills

  • Good judgment, alertness and common sense
  • Good communication, organizational and interpersonal skill
  • Innovative
  • Team Oriented
  • Reliable
  • Technical skills required

  • Familiar with full operation cycle
  • Experience in Transformation in Operations
  • IT literate
  • Mathematically minded
  • Good understanding of Fixed Income Operations (dedicated & transversal functions)
  • Extensive market / product knowledge
  • Languages

    Cantonese / Mandarin speaker


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