Assistant Manager, Clearing Operations, Technology & Operations
DBS Bank
Queen's Road Central, Hong Kong, China
1天前

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth : Greater China, Southeast Asia and South Asia.

The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named Asia’s Best Bank by The Banker, a member of the Financial Times group, and Best Bank in Asia-

Pacific by Global Finance. The bank has also been named Safest Bank in Asia by Global Finance fornine consecutive years from 2009 to 2017.

Responsibilities

  • Supervise and guide the subordinates to ensure smoothrunning of the section
  • Maintain high quality customer service standards and goodoperational control to prevent any complaints and losses
  • Support project development and assist the section managerto plan resources to cope with launch of new products / services and peak hours
  • Make recommendations on modification of procedures andapplication of technology to enhance operational efficiency and control
  • Handle daily operations, daily reporting and administrativematters
  • Coordinate with internal parties to ensure smooth deliveryof services for key accounts
  • Handle customer enquiries, provide customer services, andoffer operational solution to enhance customer satisfaction.
  • Liaise with service providers
  • Requirements

  • University Graduate
  • At least 3 year’s relevant working experience
  • Experience of banking operations and practices
  • Experience of people management
  • Good in both written and spoken English
  • Knowledge of banking operations
  • Excellent PC knowledge
  • Excellent presentation skills
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