Exams Change Manager
British Council
Hong Kong
4天前

The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture.

E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications

This is an interesting role for those who are looking to embark on a career with us; you will be leading Exams business improvement and transformation projects in Hong Kong.

You will also be responsible for successful execution of key improvement and change projects that contribute to efficient and effective capacity, compliance, risk and cost management, test day delivery expected to meet excellent operations and service delivery standards.

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience.

You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.

To be able to qualify for this position, it will be preferred that you possess a bachelor’s degree or relevant in any discipline, it will be required that you have experience planning and delivery in a fast-

paced operational environment at a management level and experience in managing small teams, demonstrating management potential or delivering change and ensuring that new ways of working are embedded.

It will also be advantageous that you bring along experience of leading on roll out of new systems and operations or customer services management.

If you are shortlisted for the role, interview will happen the week of 7 Jan onwards

This is an interesting and absorbing role in which you can support us to build the awareness of the British Council in delivering to the needs of our customers.

Thank you for your attention and have a good evening.

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.

We do this by making a positive contribution to the UK and the countries we work with changing lives by creating opportunities, building connections and engendering trust.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

All staff worldwide is required to ensure their behavior is consistent with our policies. The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification.

We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters -

everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

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