Support daily operations in HK Operations Services Team
Timely and accurately process various tasks in line with SLA and operational procedures such as process call back verification request, supervise Scanning Team, handle credit card application and other regular regulatory reporting etc.
Compile daily and monthly reports
Work on different new processes and services requests
Address FO queries in relation to client’s account matters
Work closely with other support functions to facilitate smooth and timely execution of clients’ instructions
Participate in ad-hoc projects (UAT, process improvement / automation projects)
Diploma holder / bachelor’s degree
At least 3 years of banking / relevant experience. Previous experience in Wealth Management / Private Banking is preferred
Able to communicate clearly and concisely, both verbally and in writing
Well-organized, detailed oriented with strong analytical and problem-solving skills
Able to manage multiple priorities and work under pressure
Good in Microsoft office applications, especially Excel
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Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Bank of Singapore.