This specialist role requires extensive knowledge of the infrastructure used to support all Data Center hardware; Network, Server & Storage.
The primary activities will involve Interfacing with Customers and other technical teams to advise on current Data Center infrastructure design (copper / fibre cabling methodologies & standards) as required.
The role will receive a Bill of Materials (Network, Server and Storage hardware), add data Center requirements (cabinetry and cable infrastructure) and once a Network logical design is received from Network Architecture, turn the BOM into a Data Center design using current tools.
The design should include cabinet layout, providing front & rear elevations, frame layout / design, Cabling Infrastructure schematics, full list of all materials with specifications to be used, cable / basket and ladder rack routes / types / sizes.
This role will be developed going forward so the expertise can be used to support the Operational aspect of Data Center work, this will include;
installation activities, supervisory duties and troubleshooting operational issues with the Data Center Operations team.
Language requirement - Mandarin and Cantonese
Allocate Data Center space / power & infrastructure to meet project demands
Work closely with the Facilities team & Data Center Operations to ensure successful deployment, and to make effective use of available space and capacity.
Provision of quality documentation to Data Center Operations.
Monitor and report monthly on Data Center space / power / cooling & infrastructure capacity
Keep abreast of industry best practice and standards to implement as appropriate
Working with Procurement, obtain commercial quote from vendors for all Project Works independently listing resource and consumables.
Be proficient in the use of existing toolsets as required. Current tool of choice is PatchManager, all design works and IMAC activity will be entered into this tool before the actual activity is undertaken.
Raise internal Change Requests for all implementation activities and attend the Change Advisory Board (CAB) as required.
Monitor DCE workflow tools on a daily basis
Provide reports on weekly / monthly activity to the DCE manager.
Provide flexible operational DCO support / cover as require, including weekend working and unsociable hours
Be willing to travel and work in other sites / regions as specified by ICE
Provide holiday and shortfall cover to DCO as and when applicable
Provide escalation / call out cover as specified by DCE manager
Desire to learn and progress within the company
Knowledge and Experience
Experience of hardware manufacturer installation standards and knowledge of copper and fibre cabling installations and standards, with preference given to the following qualifications;
Systimax Design & Engineering ND3321 - Systimax Data Center Design & Engineering SP8800 - Systimax Fibre optic Design & Engineering SP4400 - Certified Data Center Design Professional CDCDP (or equivalent) - Corning NPI Membership
Good experience of Managing Projects in an IT environment
Solid experience of working in Data Center environments and knowledge of local codes, industry standards including : IEEE, BICSI, ASHRAE, NFPA, NEC and EIA / TIA
Good knowledge and experience of a variety of hardware suppliers; HP, Nokia, Ciena, Juniper and Force 10 (Dell)
Understanding of IP networks
Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes
Good experience using Microsoft Office and CRM databases
Ability to prioritise effectively
Ability to manage 3rd party contract staff / companies working within the DC
Proactive and flexible with ability to work either as part of a team or as an individual
Effective written and verbal communication at all levels
Excellent time management skills