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Telephone Service Agent
The Langham, Hong Kong
Hong Kong
43分钟前
Provide prompt and accurate telephone communication services to both internal and external callers;
Provide standardized guest services as a team, and maximize other revenues via telephone calls;
Achieve the highest possible guest satisfaction by processing all calls, information and related services with courtesy & efficiency; &
Perform the actual manual and technical operation of the PABX switchboard and to provide a system of locating the guests who have the telephone calls.
Requirement .
Graduate in Hospitality Management or related discipline;
1 year working experience in hotel is preferred;
Basic Knowledge in operator operation, administrative support and customer services;
Good team player with excellent interpersonal skills; &
Detail mind with customer oriented personality.
Fresh graduate will also be considered.
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