HSBC Group
Hong Kong, China


Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers.

Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team. In this role, you will :

  • To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
  • To establish and keep good relationship with valuable customers by providing one-stop counter services
  • To have a strong service sense and skills to back up releated role for account document process;acquisition developing
  • To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
  • To be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior
  • To deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
  • 完成精确和有效的柜台业务并向客户提供高标准的专业服务
  • 通过提供一站式的柜台服务建立并与客户保持良好的关系
  • 独立介绍并推广产品给有需求的客户
  • 报告客户反馈和收集市场信息以寻求持续的客户关系
  • 熟悉本地规章 规则和内部指引 对任何可疑的洗钱活动保持警惕并上报给监管机构
  • 紧密联系其他业务条线 企业内部相关部门和同事
  • Qualifications

    To be successful in the role, you should meet the following requirements :

  • Bachelor degree or above
  • Good understanding of banking rules and regulations
  • Strong sense of responsibility
  • Good communication and interpersonal skill
  • Willing to develop to sales role
  • Good written and spoken English, Madarin is preferred
  • Good computer skill
  • 本科或以上学历(国家认可)
  • 有强烈的工作责任感和优秀的学习能力
  • 良好的沟通和客户服务能力
  • 良好的英文听说读写能力
  • 细心 耐心 有亲和力
  • You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count.

    We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    FM / *Issued by HSBC Bank (China) Company Limited

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