FWD spans Hong Kong Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning.
FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology.
Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies.
While FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) has been affirmed A3’ by Moodys and A’ by Fitch, FWD General Insurance Company Limited has also received A’ rating from Fitch, all with a stable outlook.
In Hong Kong Macau, FWD has been providing quality services to around 504,000 customers with over 730 staff.If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.
The JobGreet and meet customers for providing good quality of services and has to be presentable for delivering the professional image at the Front of House areaLiaise with internal users on meeting room booking and phone service requests within the officesHandle all the incoming phone calls for 4 prime lines as well as OFP hotline (ext.
2180) and all telephone system related mattersLiaise with telephone system vendor for regular system maintenance and phone set repairUpdate phone list and set up conference callsReconcile the telephone bill payment via PO systemConsolidate all ISCs room booking requests by phone or email from agents / brokersArrange room reservation upon request as SP team has the priority of using Ruby Diamond RoomCar rental service arrangement for VIP clientsPurchase pantry supplies for C-
lounge pantryMaintain the cleanliness and tidiness of C-loungeManage the functionality of all AV VC equipment at C-loungeand inform colleagues forrepair whenever necessaryPrepare event and audio setup at C-
loungeThe PersonF.5 or aboveObtain relevant experience for at least 3 years, ideally within insurance industryGood PC skillsGood coordination skillGood team playerHard working with positive working attitudeAble to well communicate with internal stakeholdersImmediate available is preferredInformation collected will be treated in strict confidence and used solely for recruitment purpose.
The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment.
We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.Contract