IFRS17 Training And Communications Lead - HSBC Life
HSBC Group
Hong Kong, China


Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment.

We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients.

The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high caliber professional to join our team as IFRS17 Training And Communications Lead .

Principal responsibilities

Develop the IFRS 17 stakeholder map and determine the appropriate engagement strategies

Develop the Global Communication, Training and Board Engagement Strategy and Approach

Develop the detailed Global Communication, Training and Board Engagement plan and schedules

Liaise with the Country Project Managers to provide input and guidance on the Country Communication, Training and Board Engagement strategies and plan

Draft all Global communications and manage all IFRS 17 communication platforms, including the IFRS 17 newsletter and IFRS 17 portal, and manage sign offs.

Provide key messages and guidance for consistent use at a country level. Ensure that the key messages are appropriately tailored to the different roles or teams based on their impacts

Work with the Workstream lead to develop the Global Training Needs assessment by role and work with the countries to appropriately tailor this to their needs

Design and oversee the development training programs, outsourced or in house for IFRS 17 working with the relevant Subject Matter Experts from within the programme

Choose appropriate communication and training methods per case, virtual, simulated, mentoring, on the job training, professional development classes, etc

Develop the Global Board Update Training and Communications, in conjunction with the program Subject Matter Experts, and coordinate the approval of these updates with key stakeholders.

Support the development of local Board updates, aligned to the global pack and tailored to their communication needs to ensure senior stakeholders understand the Standard, its implications and their role at the appropriate time in the program

Develop metrics to track progress and make recommendations on management of risks and issues.

Work in alignment with the Business Transformation Framework


Minimum of a Bachelors degree or equivalent experience

Some financial services industry experience

Solid years of experiences in a relevant area such as organisation design and development, change management, training or communication roles, or in a Finance role

Relevant professional qualification desirable e.g. Prince 2, MSP, Prosci, APMG change management practitioner

Some experience of assessing the potential impacts of change and planning or delivering actions which can be taken to embed change effectively for benefits realisation

Ability to work with little supervision, proactive, with drive and energy

Team player able to manage conflict and conflicting priorities

Attention to detail and desire and ability to solve problems and see a task through to the end

Good interpersonal skills, both written and oral

Flexible and adaptable approach

Desire and commitment to make a difference

Dynamic and willing to challenge the status quo

Ability to understand the detail but also appreciate the big picture

Delivery focused, and able to prioritise own work and meet and manage deadlines

You’ll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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