Business Process Support Specialist Temp, Polar Air Cargo
Atlas Air
Hong Kong


This position will be responsible for streamlining business data process and constructing the infrastructure of information flow to compile station’s production, customer performance, market trend and competitor’s activities in order to optimize results in Asia Pacific.


  • Support General Sales Agent (GSA) activities on sales management, station development, pricing and performance measurement.
  • Assist in partnership programs with key customers and provide performance measurement tools to sales team.
  • Support timely and accurate reporting to senior management and sales team with business implications.
  • Assist in ad hoc projects, business cases and market researches.
  • Integrate and consolidate information sources from various internal departments and external market database and construct into a useful data warehouse.
  • Manage all phases of delivery, including requirements development, design, evaluation, and implementation by using programming and data visualizing tools such as MS-Excel, VBA and SQL Server and ensuring alignment with requirements and adaptation.
  • Suggest and implement improvements to current work processes, through creation, maintenance and continual shaping, after extensive understanding and evaluation of the current data retrieval processes.
  • Manage marketing project and develop internal and external communication to promote Polar branding.
  • Qualifications

  • University Degree or above in Computer Science, Information Systems, Business Administration or related disciplines, Master is a plus.
  • Minimal 2 year of work experience, preferably in aviation industry, or demonstrated passion for aircrafts
  • Possess advanced knowledge in Microsoft Office, especially Excel including pivot table.
  • Experience in database management and programming of MS-Office object model using VBA, MS-Excel and SQL Server.
  • Demonstrates good organizational and analytical skills in reporting and analysis.
  • Exhibits strong interpersonal and excellent communication skills in spoken, written English & Chinese.
  • Mature, independent and result-oriented. A good team player.
  • Fluency in both written and spoken English and Cantonese. Mandarin is preferred.
  • Demonstrates ability to work under time pressure and in a fast-paced environment
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