JW Centre Secretary
Marriott Hotels Resorts
Hong Kong, Hong Kong
1天前

POSITION SUMMARY

Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services. Open and close the business center.

Instruct guests on how to access the internet. Package, label, and ship items for guests and ensure that charges are applied to proper accounts, room numbers, or credit cards.

Coordinate delivery of packages, mail, faxes, and / or boxes to the proper meeting room or guest room. Contact appropriate individual or department as necessary to resolve guest call, request, or problem.

Process all payment types such as room charges, cash, checks, debit, or credit. Balance and drop receipts according to Accounting specifications.

Monitor inventory of supplies and equipment and order general office supplies. Notify Loss Prevention / Security of any guest reports of theft.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

  • Develop and maintain positive working relationships with others, and support team to reach common goals. Read and visually verify information in a variety of formats;
  • grasp, turn, and manipulate objects; and stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

    Perform other reasonable job duties as requested by Supervisors.

    报告这项工作
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    申請
    郵箱地址
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表