Customer Service Representative / Officer (Cashier)
AXA
HONG KONG
3天前

Description :

  • Handle payment data input in system and payment data checking
  • Handle Premium receipt checking and delivery
  • Ensure the efficiency and effectiveness of daily operation in cashier service
  • Perform daily counter service to internal and external customer
  • Assist supervisor to complete daily activities at cashier office with turnaround time
  • Ensure quality service incl. ARA provided to external and internal customer
  • Qualifications :

  • Form 5 or above, preferably with professional insurance qualification
  • At least 2 years relevant working experience in insurance industry
  • Good service mindset and problem solving skills
  • Good interpersonal and communication skills
  • Self-motivated, detail-oriented and positive
  • Good command of both spoken and written English and Chinese
  • About AXA

    Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA -

    a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

    AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

    We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

    AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

    We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

    1Based on 2013 Office of the Commissioner of Insurance market share statisticsWhat We Offer

    We offer excellent career prospects and attractive remuneration package to the right candidates.

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