Manager, Risk & Control, Technology Management
Standard Chartered Bank
Hong Kong, Hong Kong, Asia

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

Oversight and Governance

  • Assist the Head of R&C in supporting country CIO as one of the 1st line Risk Owner related to Technology Risk Management, Information & Cyber Security covering T&I Security Technology Services ( STS ) and Technology Governance, in accordance with the ERMF.
  • Assist the Head of R&C in the preparation, communication, implementation, delivery and expansion of T&I risk management plans, and work closely with relevant stakeholders including Operational Risk, Compliance, and CISRO at the country and Group level for the implementation.
  • Support the Head of R&C to liaise with regulators on technology risk governance.
  • Oversee the implementation of Group T&I Policies and Standards in SCBHK
  • Oversee effective risk management practice implementation in T&I including Risk Identification, Assessments, Measurements, Acceptance and Monitoring.
  • Provide timely and accurate management reporting to the Head of R&C / CIO and relevant senior stakeholders for proper manage of technology and T&I relevant ICS risks.
  • Drive proactive risk management culture in T&I.
  • System Stability

  • Support the Head of R&C to formulate the strategic plan in enhancing the system stability from a risk point of view.
  • Keep tracking the root cause analysis and follow-up on the closure of remediation plans.
  • Assist in provide oversight on the performance on T&I service providers.
  • Oversee the ongoing treatment of obsolescence technology component and the relevant risk.
  • Review and provide oversight on effective contingency and resilience of Technology Service Delivery.
  • Risk Governance

  • Manage the internal and external / regulatory audit exercises and the progress of remediation plans for the identified gaps, and ensure relevant risk incurred is properly managed through ERMF.
  • Support the Head of R&C in representing T&I in various risk forums and committees including information submission and follow up of action item (such as Technology and Innovation Risk Forum ( TIRF ), Third-Party Risk Management Sub-Committee, Hong Kong Data Governance Committee, Greater China & North Asia Technology & Innovation Regional Risk Forum ( GCNA T&I RRF )).
  • Support the Head of R&C in driving effective risk discussions in the above risk forum / committee and oversee timely remediation of identified risks.
  • Oversee service providers who deliver technology services to SCBHK and ensure all relevant policy, standard and control requirements are followed.
  • Be responsible for the local implementation of Group EUC Policy and perform regular governance oversight for all HK EUCs in meeting relevant control requirements.
  • Technology Risks

  • Oversee the risk management practice for managing the technology risks timely identified in various sources.
  • Oversee regular residual risk assessment and risk acceptance for TRM processes.
  • Support business projects and timely address any technology risks identified.
  • Facilitate regulatory approvals for e-Banking and technology outsourcing initiatives.
  • Information Security

  • Ensure T&I relevant ICS policy is well circulated amongst Bank’s businesses, functions, geographies and subsidiaries.
  • Ensure applicable controls are identified, assessed and implemented by the business owners.
  • Collaborate with Group Security Technology Services on local governance, if needed.
  • Our Ideal Candidate

  • Good level of understanding of operations and technology
  • Results driven with strategic qualities
  • Visionary leader able to engage and motivate performance in others
  • High degree of independence, responsibility and integrity
  • Strong project management skills with demonstrable track record in a dynamic environment
  • Knowledge of quality tools, procurement, and logistics planning
  • Tertiary education
  • Relevant managerial experience
  • Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills
  • Change agent
  • Compliance, Audit and / or Operational Risk background
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