Technical Product Manager - HSBC Operations
HSBC Group
Hong Kong, China


Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.

HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Technical Product Manager .

Principal responsibilities

  • Solid experience in managing and leading mid to large size projects, especially payment projects and cross functional teams.
  • Proven track record to manage and work in high pressure situations with tight timescales of recovery supporting tier 0 services critical to the bank.
  • Proven track record of delivering successful, complex technical programs and projects.
  • Proven track record of managing application service release and deliver in complex systems across multiple tiers throughout the development, testing, staging, and production cycles.
  • Ability to rapidly build relationships with key stakeholders and senior management.
  • Strong communication and interpersonal skills leading teams to recover stricken services whilst articulating with confidence the recovery plan to senior IT management.
  • Strong application development background with a solid understanding of development methodologies
  • Strong application support background on critical back office applications.
  • Understanding of the design and implementation of proactive monitoring and health checks
  • Requirements

  • Familiar with Payment domain would be an definite advantage
  • Analytical mind set on root cause analysis and resolution
  • Experience on Agile and DevOps would be an advantage
  • Self-motivated, enthusiastic and proven fast learner
  • Fluent in English speaking languages and Cantonese language are a plus.
  • Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and the ability to lead and influence.
  • Proven experience in managing and working with external vendor.
  • You’ll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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