Critical Facilities Officer
Hong Kong , Hong Kong

Key Responsibilities

  • Support the Critical Facility manager in delivering asset management services including, asset management delivery planning, maintenance planning, condition monitoring, and lifecycle planning.
  • Provide asset data management, utilizing the CMMS / IWMS including maintenance task Specifications, drawings and fire engineering reports, records management, wastewater management, air quality management, water quality management and utility efficiency
  • Coordinate the workorder and Administrative tasks for all on-site activities of technicians / engineers, and suppliers.
  • Act as the reliability champion for the site and support delivering of reliability centered maintenance (RCM).
  • Act as energy management champion for the site and support in delivering energy management best practices / planning.
  • Managing and raising workorders (WO) and Access requests for repairs and maintenance tasks.
  • Updating the 52 Week Plans, and continually reviewing asset management / maintenance plans
  • Continually refining the CMMS system data / information including maintenance performed, uploading of service reports, faults / RCA, updating of asset information.
  • Managing Planned Preventative Maintenance (PPM) and WO processes.
  • Maintaining staff rosters, keeping overtime and backfill records.
  • Support other sites during peak periods / as required
  • Ensure accuracy and a high quality of all data entered in to applicable system(s).
  • CMMS Planned Preventative Maintenance (PPM) schedule data entry, coordination & Customer follow-up of Change Management approval.
  • Preparing and controlling documentation for internal and external audits.
  • Provide engineering support to the contract facility manager and senior engineers including support in managing all contractual paperwork and compliance documentation.
  • Sourcing relevant data to support completion of monthly, and quarterly reports.
  • Ad hoc reporting as required by the customer.
  • Ensure compliance with, local, state and federal regulatory requirements including environmental, building, fire, health & safety.
  • Actively promote a safe working environment and culture.
  • Report all safety concerns, hazards, near misses and incidents.
  • Assisting the critical facility manager and / or Data Centre Manager with site administration tasks.
  • Use CMMS and other software to provide / support inventory management (tools, equipment, and consumables).
  • Use the CMMS and other sources of information to increase productivity, generate customer reports, lower maintenance cost, enhance workorder management, increase equipment life, and support data driven maintenance decisions.
  • Required Knowledge and Skills :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proven track record in a data centre operations, maintenance, or engineering supporting Tier 3 or greater critical facilities operations
  • Dealing with a range of people from junior to senior level including site employees, suppliers and customers
  • Worked within an MNC matrix organization
  • Ability to travel from time to time for brief periods interstate
  • Knowledge / Skills in operating Computerized Maintenance Management Systems (although training will be provided).
  • Good command of English and Cantonese to communicate with teams and contractors in Singapore and Hong Kong.
  • Qualifications and Education :

  • 3 years’ experience in a Critical Environment or Data Centre supporting role
  • Strong experience in the use of Computerized Maintenance Management Systems, ServiceNow .Other experience in Maximo , SI7 , Tririga , Archibus etc will also be considered.
  • Excellent use of Microsoft Packages such as MS Word, Excel, PowerPoint.
  • Able to manipulate and interpret large amounts of data utilizing BI tools, pivot tables etc.
  • Familiarity of local / national regulatory codes, guidelines, and permit processes.
  • Engineering / Technical qualification e.g. Electrical, or Mechanical.
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