BD Support Officer
Toll Group
Kwai Chung, Hong Kong

Job Description

We are looking for an experienced BD Manager to join our Sales & Marketing function based in HK.

As a BD Manager, you will :

  • Support the BD activities and programs such as sales lead generation, quotation preparation, tender bid preparation & shipment follow up;
  • Work closely with overseas offices / operation on shipments arrangement according to clients KPI & company procedures and guidelines;
  • Handle / response to customers’ shipment activities / documentation per procedures / guidelines and compliance requirements;
  • Work align with policies and procedures of own areas, escalate and discuss where the discrepancies are, process and address to corrective actions to enhance service quality;
  • Handle and response to customer complaints and track customer complaint resolution.
  • Support to conduct shipments performance review, cost and tonnage analysis as assigned;
  • Qualifications

    To be successful in this role, you will need :

  • Good knowledge of international freight forwarding practices and services (both importing and exporting);
  • Min with 3 years Freight Forwarding experiences in (Sales support, CS )
  • Ability to work in dynamic working culture;
  • Additional Information

    Be Connected

    With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way.

    There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture.

    Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great it’s what makes our possibilities endless.

    Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

    To find out more about us visit / careers

    You must be entitled to work in (insert country) and be prepared to undertake pre-employment checks including a criminal history check and medical.


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