Enterprise Intelligence Business Unit Manager, MIS/ IT Service Advisor HK
Alibaba Group Holding Limited
Hong Kong

Job Description

About us : The Enterprise Intelligence Business Unit is the architect of Alibaba internal collaboration and operating platform.

It is the incubator of technology innovation and first-time applications of real-life practical scenarios. It is responsible for all internal systems including personnel EHR, administration, finance, procurement, IT services, assets, workflow, Aliwork collaboration system, Alilang, and office networks.

We promote organizational upgrade, enhance business collaboration and operation efficiency and upgrade the sense of science and technology at the workspace.

  • We are committed to building a World-Class enterprise online collaboration and organization operating management platform! Our Mission : Make Work Easy and Happy Our Vision : Build a World-Class Enterprise Operation Management Operating System Our Culture : Think Big, Go Deep, Make Difference As an IT manager, you will work cross-functionally to support our international business and users across different locations across Europe;
  • support basic office IT infrastructure, provide IT services and IT assets management; manage regional and group-wide projects such as new office build project, company-wide project support e.

    g. Double 11, business-specific project e.g. global user experience improvement; involve in global Merge & Acquisition integration projects working on cross-function collaboration from different business units in different continents, etc.

  • Manage all stakeholders and deliver IT projects across AP offices
  • Act as a business partner to support senior business leaders in the region
  • Collaborate with different functions including HR, finance, admin, procurement, legal teams to support regional businesses
  • Coordinate multiple resources from regional offices and Head Quarter to support M&A integration Provide a high level of IT services against Service Level Agreements (SLAs)
  • Work in a global team to drive user experience excellence and technology innovation Provide critical leadership and management for strategy development
  • Job requirements

  • 5+ years of work experience in large enterprise companies
  • University degree in computer science or equivalent experience in IT
  • Strong knowledge of IT infrastructure, networking and ITIL methodology
  • Proven ability of project management
  • Familiar with Cisco audio and video conference solutionsPreferred Requirements :
  • Excellent Mandarin (Speaking and writing)
  • Familiar with Mac OS system
  • 五年以上

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