Senior Officer, Retail Operations & Support
Dah Sing Bank
Hong Kong
6天前

In this role, you will a ssist the Head of Retail Operations & Control in managing the operational health of retail banking division, and providing administrative support to the department

Main Responsibilities :

  • Provides administrative support to the department and assists in organizing training program & major meeting
  • Assists in regular branch visit, identify improvement area on branch operation and compliance control
  • Coordinating with internal departments to develop and implement branch operations procedures
  • Assists in assessing the risk & control environment in the business operations, ascertain the adequacy and effectiveness of operational and internal control is maintained at Group’s recognized standard
  • Assists in compliance review, assurance checking and preparing various reports for management information
  • Following enquires / replies from branches and perform action per request of the department
  • Perform assignments and ad-hoc projects as per required
  • To meet the challenge, you should have the following qualifications and attributes :

  • University degree with minimum 2 years or secondary education with minimum 5 years retail banking operations experience
  • Sound knowledge in Retail Banking regulations, operations, products and services
  • Experience on compliance and control assurance framework is preferred
  • Excellent communication and interpersonal skills
  • Self-initiative, able to work independently and under pressure, and meet tight deadline
  • Fluent in spoken and written English and Chinese, preferably including Putonghua
  • PC literate with good knowledge of Microsoft Office
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