Assistant Client Services Manager
HSBC Group
Hong Kong, China


A Career with HANGSENG-CN

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Principal responsibilities

  • Conduct risk control on transaction base according to group policy and local regulator policy, review RF survey report, manage operational risks and identify any irregularities to minimize the risk exposure to the Bank
  • Review the terms & conditions of credit insurance policies and ensure its acceptability of operational risks and controls
  • Make decision to accept the non-standard or tailor-made services
  • Maintain good relationships with internal and external customers and support the sales functions of Trade products
  • Follow and report pending / irregular items and remind respective business unit from time to time
  • Qualifications

  • Minimum 8 years' banking experience, 2 years front line experience, Basic knowledge with all international / domestic trade practices including Receivable Finance , credit officer / auditor practices is a good plus
  • Good team work spirit
  • Good communication, interpersonal and analytical skills
  • Proficiency in both English and Chinese, with good knowledge of PC application software
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