Field Engineer 2
Unisys
Hong Kong
1天前

We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world.

Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions.

You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings : Unisys, Stealth™, CloudForte®, InteliServe™

What success looks like in this role :

Responsible for providing onsite support services for the telephony / PBX equipment and the 2nd level support for field service team.

  • Provide general trading floor support directly to traders
  • Installing and configuring desk-end PC, voice, telephone system
  • Investigating, diagnosing and solving hardware, software and related issues
  • Work closely with the Desktop, Network, Server teams and assisting when necessary
  • Supported Products Summary :

  • ITS Nodes
  • ITS Applications
  • ITS Appliance Servers
  • ITS Voice Recorders
  • ITS Netrix
  • You will be successful in this role if you have :

    Requirements :

  • 1. Diploma in Computer Science or equivalent;
  • 2. 2-4 years of hands-on experience with voice / telephony technical support services (Trading Floor experience is a plus).

    3. Good knowledge of Microsoft products, Windows OS and Networking (i.e. routers and switches).

    4. Certification in CCNA is preferred.

    5. Good writing and communication skills in English and Cantonese.

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