Assistant Policy Servicing Manager


  • Perform routineadministrative duties and provide operational support to
  • corporate clients.

  • Assist in handling customerservice enquiries and perform data entry and
  • document preparation and to meetcustomers’ expectation.

  • Control the quality of output by checking and signingfor reinsurance statement
  • and experience refund statement

  • Report IS security incidentsto IS Security according to AXA GI / CR company
  • procedures.

  • Prepare the Management and Financial reports
  • Be a Project Manager of Employee Benefits thatinvolves user requirement
  • plan submission and presentation, UAT and projectclosure monitoring so as to

    facilitate all projects from routine enhancement (suchas system change) to

    large scale project(such as product development)

  • Be a coach to train up the EB staff’s technicalskills
  • Provide sales support to distribution channels and qualityinquiry to internal
  • departments

  • Ensure quality work output and accuracy
  • Qualifications

  • University degree ofany discipline, preferably with FLMI and ACS qualification
  • At least 5 yearsexperience in Employee Benefits field
  • Sound knowledge ofGroup Medical & Life products
  • Solid experience inhandling Group Medical insurance administration
  • Good customer servicemindset
  • Good communicationand interpersonal skills
  • Good command of bothspoken and written English and Chinese
  • StrongPC skills (e.g. Excel, PowerPoint)
  • About AXA

    Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA -

    a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 165,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

    AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

    We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

    AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

    We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

    1Based on 2013 Office of the Commissioner of Insurance market share statistics

    What We Offer

    We offer excellent career prospects and attractive remuneration package to the right candidates.

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