Market Job Description
The APAC Operational Risk Business Oversight (ORBO) is responsible for the independent oversight of front line operational risk management effectiveness of Region-specific Enterprise Functions.
Enterprise functions are non-business support team and may include : Human Resources, Legal, Finance, Audit and Corporate Risk.
This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions.
Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events.
Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.
This role will develop specific subject matter expertise, is considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.
In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to, business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.
The risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks.
Specific responsibilities include :
Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business’ operational risk management activities
Direct engagement with the Control Executive teams, Business Management and Independent Risk teams to promote a strong operational risk culture
Active engagement in key region Enterprise Functions risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
Oversee and challenge the region Enterprise Functions across all operational risk routines including plan, identify and assess, control and mitigate, test and validate, monitor and report
Support the Business Oversight Leader with the performance of an independent risk assessment of the regional Enterprise Function front line, inclusive of emerging risks
Understand, review and challenge the Regional Enterprise Functions front line risk acceptances and new business initiatives
Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
Active engagement with IRM risk teams supporting various risk types to ensure appropriate alignment and prioritization
Develop and deliver oversight content summarizing the results of the independent risk assessment activities
Maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
Facilitate IRM-sourced issues to the regional Enterprise Functions as needed
Provide a business-centric view to IRM Risk Programs as needed
Market Skills and Certifications
Successfully review and challenge business operational risk management practices and outcomes.
Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise.
Leverage their experience to bring industry leading standards, practices and tools to the organization.
Execution, integrity, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated capability to organize, scope and execute complex initiatives across a complex, heavily matrixed corporate environment.
A successful candidate will also require a developed sense for strong relationship management, and can exert influence.
10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both;
or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to articulate complex concepts in a clear manner
Other Desired Qualifications
Meaningful knowledge of the enterprise risk management framework, including : risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
Strong understanding of one or more Enterprise Functions operations, processes, products and customer interactions where they manifest risk
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience
Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
Strong understanding of corporate / business policies, and programs
Demonstrated professional ability that embodies the Wells Fargo Vision and Values and leadership competencies
Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery
Flexibility and business savvy to navigate a complex, highly-matrixed organization
Experience providing reporting and updates to senior-level management
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.